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ISO 9001 Implementation

In an effort to improve customer service by meeting customer requirements as well as enhancing overall customer satisfaction, the National Insurance Scheme is currently in the process of becoming ISO 9001 certified. As such, in accordance with the requirements set out in the ISO 9001:2015 Standard, the National Insurance Scheme has implemented a Quality Management System effective December 1, 2019. As part of the implementation, a unique control number was added to all application and claim forms. The revised forms are available for download and would now be used when requiring services provided by the Scheme; the use of older forms would no longer be accepted.
 
Note: Downloads are in pdf form and will automatically open if you have Adobe Acrobat Reader installed. If you are desirous of printing the NIS forms available here, please ensure that you print back and front for each page in the order it is set in the download. If the pages are not printed correctly, they will not be accepted by NIS.

Types of Benefits and their respective Application Forms

    Long Term Benefits

    Short Term Benefits

    Industrial Benefits

    Other Forms

    Compliance

    Types of forms used to pay Contributions

    Types of forms used for Registration and who would use them:
    For Employed Persons

    For Employers

    Electronic Schedule Files

    National Insurance Scheme Brochures

     

    Contributions Check

    Pay using Mobile Money

    Are you pension ready?